Welcome to Symphony Bluelight | Address Management for the Emergency Services

There are many factors involved in the work of the emergency services, all of which play an essential role in their ability to not only respond to emergencies, but assist in reducing further risk.

A fundamental component underpinning all this work is accurate address data, with the proper address management and utilisation of that data equally vital. From mobilisation through to analysis, having an accurate address cannot only save lives but prevent risk long into the future

Building on our vast experience of working within the FiReControl project, in addition to our work with the British Transport Police (BTP) and more recently with Kent Fire and Rescue Service, we have created three new address management solutions, designed specifically for use in the emergency services.

Collectively known as Symphony Bluelight, there are three distinct options available, Symphony Bluelight Enterprise, Symphony Bluelight Professional and Symphony Bluelight Search, each addressing the varying needs of the emergency services.

		Symphony Bluelight Professional For Gazetteer Management, Address Matching and Candidate Creation Designed for those services looking for a phased approach to implementation, at the core of Symphony Bluelight Professional is an industry leading BS7666 compliant gazetteer management system. It is a tried and tested solution used in both local government and the emergency services, is the gazetteer of choice for the FiReControl Project and is backed up by over twelve years of address management and GIS expertise.

		Symphony Bluelight Enterprise The complete emergency service, address management solution Symphony Bluelight Enterprise is the complete corporate gazetteer system, which will support front line response, whilst all the while aiding in cost cutting and efficiency gains. It is based upon the gazetteer solution rolled out at Kent FRS, who had a requirement to implement a new system that placed accurate addressing at the heart of the Brigade. It allows for all systems to be synchronised and unified around the NLPG.

		Symphony Bluelight Search Efficient and effective gazetteer searching Based on the solution designed and built for the BTP, Symphony Bluelight Search is a flexible, web-enabled search engine that allows the user to search their address database and return results in sub-second time. In addition to searching your address data e.g. NLPG, ADDRESS-POINT®, OS MasterMap® Address Layer 2, it can also be configured to search names data such as the electoral register.