Following a record year for Aligned Assets, which has seen the company grow substantially in both staff numbers and client base, it was a just reward for the dedicated developers and consultants to win the race and be crowned the first accredited software supplier.

This dedication and focus has resulted in over 70 Local Government organisations currently relying on Aligned Assets software and consultants. Not a single client has ever decided to work with another supplier once they have been in partnership with Aligned Assets.

Neil Poulton of Bournemouth Borough Council sums up the service he received by saying “We are delighted, our Hub submission to the new standard passed first time. Full marks to the team at Aligned Assets”

Having great software is just part of the story. Aligned Assets understands that continuing to both meet and exceed its customer’s requirements in all areas is the key to future success within the company. This rule underpins the work of every department whether that is software development, consultancy or customer support.

These customer-centric beliefs as well as the incredible efforts put in by the staff of Aligned Assets are summed up nicely by Managing Director, Carl Nunn: “It was our highest priority to develop Symphony for NLPG:2006. We wanted to ensure that our customers had the fullest confidence that they would be completely prepared for the software migration and meet the October target. This has been our biggest challenge to date, and the achievement has been a magnificent indicator of our team’s dedication, skill and commitment’’.

The Symphony Gazetteer system is the key to helping you transform your services, providing both a better service for the citizens, and a better deal for the taxpayer, by making full use of your LLPG as identified in the Varney Review:

• The need to better understand citizens using customer insight. CRM and a strong LLPG can assist you to organise and deliver services to meet specific needs. An LLPG is vital by bringing public data together.

• Develop and agree standards of practice. Aligned Assets software tools such as the Symphony Street Naming and Numbering (SNN) help formalise and standardise processes which differ between authorities, and are often paper bound.

• The need to link related services. Aligned Assets provide solutions to a number of Local Authorities, therefore allowing services in each authority to be linked using iExchange.

• Leverage existing assets to be fully utilised. Your current LLPG is a core asset, and Aligned Assets can help you fully utilise its powers.

Find out more about the Symphony Suite and why so many organisations choose Aligned Assets for address management in our Products section.