When Torfaen Borough County Council responded to the Swine Flu pandemic by devising a Vulnerable Persons Database, they had no idea how critical this would be in the face of the Covid-19 pandemic just 10 years later.
Covid-19 has swept through our population, threatening the fragility of our most vulnerable citizens. Nationwide, local authorities have had to respond quickly, gathering information on their most vulnerable residents in order to support them in this new way of life.
Vulnerable Persons Database
Since Torfaen Borough County Council first launched its Vulnerable Persons Database, the wealth of information collated has developed exceptionally, providing a rich source of intelligence. By using the Aligned Assets matching solution, they used the Unique Property Reference Numbers (UPRNs) to match data from a plethora of different departments to the Vulnerable Persons Database, creating an enhanced view of residents’ needs. This included data from social services, information on tenants over 60 years old and any adaptations they may have required in their homes, such as handrails or stair lifts. Other layers of data included Meals on Wheels, whether residents receive home care, have oxygen bottles delivered or go for regular dialysis. Not only does this provide a 360 degree view of the vulnerable residents, it also helps to identify the prioritisation of services, such as gritting the roads where dialysis patients live, or the provision of additional waste collections.
Overlaying with shielding data
Since the outbreak of Covid-19, the Vulnerable Persons Database has been overlaid with the shielding data that came from the Welsh Government. Once this was achieved, Torfaen could identify any residents that fell through the gaps, ensuring support was offered to all who needed it, from collecting prescriptions to walking their dogs.
Preparing for surge testing
As the cases of Covid-19 are again on the rise, the council has been able to prepare for surge testing by overlaying the school pupils data over their location data, enabling them to get a better understanding of the number of people living in a property. This will enable them to respond quickly, getting the right number of PCR tests out to each household efficiently, should surge testing be required.
Julia Evans, GIS Officer at Torfaen Borough County Council commented,
‘The Vulnerable Persons Database is pivotal to the whole council, with most departments benefitting from the depth of data available. And all this is made possible through the use of the UPRNs – they are the glue that pull all the different aspects of data together, so we can look after our vulnerable residents in the best way possible. Using the Aligned Assets matching solution makes it incredibly easy for us to match and collate this data. It’s saved huge amounts of time as well as provided a comprehensive view of those who need our support the most.’
Dinesh Thanigasalam, Commercial Director of Aligned Assets says,
‘Increasingly, we’re seeing local authorities using our solutions to align different datasets through the UPRNs. This has been particularly prevalent in the response to the pandemic, both in terms of supporting the vulnerable as well as setting up vaccination and testing centres. Torfaen is a great example of how councils have used our solutions to drive a fast and accurate response.’
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