Based on feedback from our customers, we have developed a Customer Portal that gives you direct access to the information you require all in one place.
The Product Knowledge Base will take you through to frequently asked questions for common issues on all our products, allowing you the ability to self-serve your query where possible.
You can also access the new and improved Symphony User Group Forum where you’ll find the latest product news and updates. This Forum provides a rich and diverse community of users, so do use it to ask any relevant questions or contribute to discussions.
And finally, you can raise an issue direct with the support team or even check on the status of a current issue, using the unique number your case was allocated.
If you haven’t registered on the Aligned Assets Customer Portal yet, email the support team and they will send you an invitation.
If you have registered but just haven’t had chance to explore it yet, do take a look as it’s a rich and vibrant resource.