Address Cleansing for Energy Suppliers


With Ofgem’s programme to support next-working-day switching for gas and electricity, the need for energy suppliers to review, cleanse and match their address data has never been stronger.

Poor quality addresses within an organisation create major headaches and confusion, leading to unnecessary wastage in billing, handling of customer enquiries, household visits or other operational activities. We can help energy suppliers review, cleanse and match their own address data to ensure they are as accurate and up-to-date data as possible. Not only will this help with coping with the Central Switching Service (CSS), it will give any energy supplier large benefits in its own right.

Driving efficiency

By implementing our cleansing solution, iMatch, a user can take a list of addresses in any structured or unstructured format and cleanse it against the most up-to-date and accurate address product available, Ordnance Survey’s AddressBase Premium. The end result is an official address that complies with British Standard B7666, and therefore includes the nationally recognised Unique Property Reference Number (UPRN) and geographic coordinates of that property. The solution is so flexible it can integrate with any other system being employed, resulting in synchronised, accurate and up-to-date address data being shared across the whole organisation. By using the automated processes and technology, the need for manual intervention, and therefore duplication of effort, is removed, saving time and money.

Track record

Over the last 22 years, we have enabled our local authority, emergency services and water company customers to cleanse and match their address data to that in AddressBase Premium, achieving large efficiencies in the provision of council services, accurate billing and emergency response to the public. As market leaders, we are the primary choice to help energy companies bring the quality of their address data up to British Standard 7666, enabling the ability to meet next-working-day switching, while driving efficiency.

Contact us now to find out how we can help you improve the handling of addresses in your organisation and also prepare for next-working-day switching.